Conduent: Why It’s a Top Employer & a Most Loved Workplace®
- 8 Min. Read
The world’s most successful companies compete to attract and retain top talent because they know their employees are the backbone of their organization. Companies can have the best product or service offering in their industry, but if their employees lack the skills or dedication to deliver top-notch service, it negatively impacts the bottom line. Motivated, talented employees want to work for companies that do more than just pay them a competitive salary — they want to work for a great company that offers them a supportive, collaborative environment with challenging work and career growth opportunities.
Conduent, a global company delivering digital business solutions and services, is an arena-worthy rock star when it comes to supporting its employees in innovative ways beyond what many organizations do. Conduent has been earning a Most Loved Workplace® Certification since 2022, and a spot on the Most Loved Workplace’s Top 100 list twice. Here are seven reasons why Conduent is one of the world’s best companies to work for.
1. Conduent Leadership Recognizes the Value of Meaningful, Purposeful Work
One of Conduent’s core values is to drive client success by enabling employees to find meaning and purpose in their work. Cliff Skelton, Conduent’s President and CEO, and Conduent’s leadership team inspire their employees by fostering the desire to make a difference for its millions of clients and end users. Leadership operates with the mindset that employees, whom they call “associates,” are far more likely to meet and exceed expectations when they feel their work matters.
Making a difference at Conduent is achievable in many ways, from volunteering globally, efficiently solving client problems, and learning new skills to internal mentoring programs. In fact, Conduent marks each January as the “Proud to be Conduent” month, and associates around the globe volunteer and participate in various philanthropic activities.
Purposeful Work = Happy Employees
Conduent’s core value of finding meaning and purpose in work is so entrenched here that the phrase, “Be happy at work / Find meaning and purpose,” is the first phrase you’ll see displayed on a Core Values video on their Careers page. This attitude is just one of many reasons employees feel that Conduent is a top employer and why Conduent earned a Most Loved Workplace certification!
2. The Best Employers Ensure Employees Feel Valued and Part of the Bigger Picture — Conduent Excels at This
Unlike some organizations where many employees lack insight about their role in achieving company objectives, recent Most Loved Workplace pulse surveys indicate that nearly 90% of Conduent’s associates understand its objectives and, more importantly, their role in achieving them. Skelton and Conduent’s leadership team thoughtfully and purposefully invest energy into ensuring employees understand Conduent’s unique value proposition and future goals. Skelton and his team consistently role model company values, willingly admit mistakes and learn from them.
Conduent Employees Praise Conduent’s Leadership
Conduent’s leadership team must be on the right track because its employees share positive feedback in Most Loved Workplace surveys.
Interested in earning a Most Loved Workplace
certification for your organization?
3. Conduent Fosters a Collaborative Environment — a Must for a Most Loved Workplace®
Conduent employs almost 60,000 people across 20+ countries, which creates collaboration and communication challenges. Collaboration can only be achieved with robust communication, and Conduent knows how to overcome these challenges. Communicating with purpose is another Conduent core value because it believes that effective, transparent communication builds relationships and fosters trust.
Communicating with Purpose Encourages Collaboration
Using a variety of communication channels and collaboration tools, leadership and staff consistently interact with two-way communication instead of one-way messaging from leadership. In fact, Conduent operates with a “One Team” culture in mind and creates multiple opportunities for sharing best practices and solving challenges within teams and across departments. Another Conduent core value, “Be a good teammate,” further enhances the collaborative work environment, which is another reason why Conduent employees are happy working here.
4. Conduent Values and Supports Career Growth
Most job seekers don’t start a job with the intention that they’ll stay in that same job indefinitely, and an essential component of top employers is viable, accessible opportunities for career growth. CEO Skelton’s leadership team prioritizes their associates’ well-being and growth — believing that they will, in turn, acquire new skills and be better equipped to deliver excellent service to Conduent’s clients.
Access to Free Training Encourages Employees to Excel
Conduent provides access to learning tools and resources associates need to excel in their current jobs, remain competitive and acquire new skills. Online learning platforms, on-the-job training and peer mentoring are just a few ways Conduent demonstrates its commitment to its staff. In surveys, employees often mention growth opportunities and learning tools as reasons why they like working at Conduent. This is another reason why Conduent landed on the Most Loved Workplace’s Top 100 list, and the majority of its staff considers it a great place to work!
Your organization can earn a Most Loved Workplace® certification, enhancing your recruiting efforts and boosting your brand
5. Conduent Embraces Diversity and Inclusion, including Veterans
Many organizations support diversity and inclusion in their workplaces, but Conduent stands out even among highly supportive companies. “Be open and inclusive” is another Conduent core value, and leadership invests time and resources into creating safe, inclusive work environments. Conduent believes that inclusive environments allow all associates to flourish and do their best work.
Conduent’s 8 Employee Impact Groups
Conduent goes above and beyond in its diversity and inclusion practices and has created eight communities called employee impact groups (EIGs) to which employees can belong. Each of the eight impact groups leads an enterprise-wide observance month. The EIGs allow members to engage, collaborate and learn from guest speakers, workshops, webinars, mentoring and other events. The EIGs align with company business functions to drive a sense of culture, professional development, community and innovation.
Conduent’s Eight Employee Impact Groups:
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Women’s Impact Network
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Seeks to inspire all associates to support initiatives that advance women across all groups
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Black Impact Group
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Seeks to support associates, develop professional networks & provide opportunities for members to be heard
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Disability Impact Group
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Seeks to empower employees with different abilities to maximize their full potential
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Pride
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Seeks to inspire LGBTQ+ associates to share experiences & knowledge & connect across teams & geographic locations
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LatinX
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Seeks to provide opportunities for associates to see their culture represented, advance careers & share experiences
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Conduent Asian Network
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Seeks to foster personal development, connect with members & drive key company initiatives
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Conduent Salutes!
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Seeks to foster understanding & connections & leverage the leadership & experiences of veteran employees
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Generations
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An intergenerational group for career newbies and experienced employees to connect, share & collaborate
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6. Conduent Supports Veterans and Military Spouses
Military members sometimes face challenges when transitioning from their structured military careers into civilian work. In the U.K. and U.S. alone, more than 216,000 veterans make this transition each year. Conduent recognizes these challenges and provides networking and support groups like the Conduent Salutes employee impact group. The many veterans and military spouses Conduent hires embrace its corporate culture of teamwork and camaraderie.
Veterans Feel at Home in Conduent’s Positive Teamwork Environment
As members of the military, veterans are trained and accustomed to collaborating and working in teams to complete missions, so Conduent’s heavy emphasis on teamwork makes it feel like a natural fit. On Conduent’s career page geared toward veterans, veteran employees make statements such as:
7. Conduent Offers Excellent Benefits — An Essential Characteristic of the World’s Best Employers
Almost all exceptional employers offer competitive benefits packages, and again, Conduent stands out among the best companies to work for. Benefits include health insurance, paid time off, free training and professional development, shopping and travel discounts, career growth opportunities, competitive salaries, bonus programs and an award-winning work culture. Associates enjoy additional benefits such as flexible work arrangements, including remote and hybrid options, flexible paid time off plans, medical staff onsite or nearby at many company locations and performance-based incentive plans for hourly associates.
In Most Loved Work surveys, Conduent employees frequently mention how much they like their benefits:
Further Proof: Conduent Receives Global Recognition and Awards for Its Positive Workplace Environment
In addition to earning multiple Most Loved Workplace certifications and a spot on the 2024 Newsweek magazine’s Global Most Loved Workplaces, Conduent has also received awards such as Forbes 2024 Best Employers for Diversity, Military Times 2024 Best of Vets and Best Company Culture. With nearly 60,000 employees worldwide, Conduent maintains high ethical standards and fosters a diverse, supportive work environment, making Conduent one of the world’s best companies to work for.
How Can You Earn a Most Loved Workplace Certification?
Earning a Most Loved Workplace certification is a straightforward process, starting with an application followed by a brief Love of Workplace Index™ Pulse Validation survey your employees will complete. If your organization meets our vigorous but insightful Most Loved Workplace criteria, you’ll receive a verified Most Loved Workplace profile page on our website, along with a career and job widget and marketing materials.
Benefits of Earning a Most Loved Workplace Certification
First and foremost, you’ll attract a larger pool of qualified applicants as job seekers see your company being recognized as a great place to work! Existing employees feel honored to work for a recognized Most Loved Workplace and develop deeper connections to your organization’s missions and values. Their engagement and enthusiasm become contagious, fostering a more vibrant workplace culture and higher employee retention rates. Becoming recognized as a workplace with an inclusive, fair, supportive culture boosts your brand — potentially increasing sales and profits.
You’ll also gain valuable insights into your happiest and unhappiest employee segments, enabling you to make action plans to address concerns.
Certification doesn’t end with a Most Loved Workplace designation! You can also qualify for additional Most Loved Workplace certifications and lists such as:
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• Top 100
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• Global Top 100
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• CEOs
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• Young Professionals
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• Career Advancement
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• LGBTQ+
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• For Women
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• Volunteering
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• Diversity
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• Wellness
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• Parents & Caregivers
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• Neurodiversity
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• Veterans
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• Inclusivity
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