New StoryX

New Story's values reflect who we are and how we serve our students, their families and our districts. Our values are: Integrity, Accountability, Collaborative, Inclusive and Supportive. New Story values were developed in partnership with state, regional and local teams. Additionally, they were developed as a result of companywide surveys and focus groups.

Our 2025 Most Loved Workplaces designation included special recognition for our CEO, Jonathan Bicknell. Jon is instrumental in modeling the company values. Some ways in which he does this is by holding monthly small-group coffee chats with employees where he listens and responds to feedback from employees at all levels in real time. He reinforces values and guiding principles during state and company-wide gatherings and meetings, anchoring all that we do in our Mission, Purpose, Vision and Values.

New Story’s five values have detailed behaviors that describe how we put the value into practice. Core values: Integrity: we are committed to honesty, trust, and transparency, Accountable: We are responsible for our actions. We learn from every experience. Collaborative: We grow and succeed together Inclusive: We celebrate the value of all, Supportive: We build meaningful relationships. We learn from one another. Our Inclusive value includes the following behaviors: We listen and consider everyone’s point of view, we create an environment that embraces the differences in all people and is safe to speak up, we advocate for diversity, inclusion and belonging at all levels of the organization, and we will learn about those different from me and adjust my behavior accordingly. Additionally, we administer regular company wide and state-level surveys to ensure all voices and perspectives are heard on a routine basis.

New Story team members have access to a network of 14 school companies with more than 75 locations. We promote cross-company and cross-location sharing through our peer mentor programs tied to the New Story Leadership Development Programs – Accelerate and Ascend. Additionally, our state and regional leadership structure allows team members to share best practices and programs at the state levels. Additionally, New Story shares regular articles and blogs around key topics relevant in the education field as part of its internal communications program. Collaboration is a Core Value at New Story, and our employees further demonstrate this value with each other by sharing resources and partnering with others in the pursuit of excellence, regularly giving and receiving feedback for the benefit of the team, listening with the intent to understand, and remaining curious and willing to change.

Our Total Rewards package is thoughtfully designed to provide fair and competitive compensation alongside benefits that are well-suited for every step of life’s journey. At the heart of this program are our foundational “Total You” pillars designed to help you thrive and be the best version of you! We are committed to fostering an environment supporting your journey to: Be Well – Be Successful – Be Balanced – Be Connected. Our benefits package is a cornerstone of our total rewards approach, from healthcare and retirement options to continuing education, personal development, and various other perks. We conduct both internal and external benchmarking for benefits and compensation annually to ensure our benefits offerings and compensation plans are competitive in the marketplace. We believe our employee’s health is their greatest asset. That’s why we offer comprehensive healthcare benefits to ensure our team members and their families have access to quality care. New Story offers a choice of medical plans offering: free preventive care services, no cost preventive and maintenance medications, reasonable cost sharing for inpatient, outpatient, emergency and urgent care, maternity services, and prescription coverage, and access to a national physician network. In addition, a health savings account (HSA) with an employer contribution, dental plans with adult & child orthodontic coverage, and vision plans are available. Our commitment to ‘Be Well’ goes beyond healthcare benefits. New Story offers a range of engaging benefits to help promote preventive care including: no-cost biometric screenings, Health Risk Assessments, wellness challenges and initiatives, access to a robust wellness program, and wellness rewards and incentives. We are committed to supporting our team members' journeys towards success both personally and professionally. We offer our valued team members a host of options to help keep you moving forward in a healthy financial direction, including 401k with employer match and full vesting, Company Paid Short Term Disability, Company Paid Life and AD&D Insurance, Health Savings Account (HSA) with company contributions. optional long-term disability insurance, flexible spending accounts, supplemental accident, and hospital coverage are also available to provide added financial security. All team members and immediate family members are eligible to receive free, confidential assistance related to various work related and personal concerns. Our Employee Assistance Program (EAP) provides: In person & virtual consultation to work through issues like stress, marital concerns, anxiety, depression, alcohol, or substance abuse. Additionally, New Story partners with Health Advocate to bring our team members a robust Wellness Program tailored to support unique personal pathways. Team members have access to many workshops, challenges, and self-guided pathways. Our employees' Total Rewards package is one of the best in our industry.