Now Live : 2025 Global Most Loved Workplaces® — See the Top 100 Companies
The 2025 America’s Top 100 is live. See the list →
The 2025 America’s Top 100 is live. See the list →
Hi everyone, thanks for joining us on a brand new episode of The Leader Show with Lou Carter. Joining us today is Alexander Nazem, the CEO and co-founder of Nomad Health, a digital marketplace that aims to disrupt staffing in the healthcare industry. Nomad’s mission is to link clinicians with fulfilling opportunities and tackle the shortage in healthcare staffing with an effortless and contemporary platform.
So, without any delay, let’s find out what makes Nomad Health a Most Loved Workplace®.
Lou starts the conversation by asking Alexi about the importance of using technology to automate processes in healthcare and other industries. In response, Alexi breaks down how the traditional healthcare staffing market continues to operate to this day. By relying heavily on manual processes, they suffer from a distinct lack of efficiency.
He shares his personal experience of facing a lengthy and cumbersome process while trying to fill a temporary healthcare worker role for his own clinic. This led him and two other doctors to found Nomad Health, an automated and transparent online marketplace for healthcare staffing. The platform operates similarly to consumer-friendly online booking platforms, ensuring a quicker and more efficient experience for both clinicians and hospitals.
Alexi emphasizes that automation and leveraging technology can free up clinicians’ time and mental energy, allowing them to focus on patient care rather than administrative tasks. Their goal is to make the process of finding work in healthcare easier and more streamlined, ultimately benefiting both clinicians and patients.
Subsequently, Lou and Alexi discuss what it’s like to work at Nomad Health and the qualities of a successful employee in the company. Alexi mentions the importance of understanding and being aligned with the company’s mission, which is to remove obstacles between clinicians and their patients.
He highlights the meaningful impact that employees can have on healthcare and patient outcomes. While demanding high-quality output, Nomad Health also values care, kindness, and generosity, recognizing the human aspect of their work. They aim to create a positive and supportive workspace where employees can thrive.
Lou acknowledges the psychic benefits of working in such an environment, where automation and support systems allow employees to focus on their work, be appreciated, and live their professional purpose. Alexi emphasizes that working at Nomad Health offers an opportunity for anyone with various skills to make a positive impact in healthcare, not just limited to doctors or nurses.
The combination of intellectual stimulation, technological innovation, and the sense of making a difference keeps employees motivated and engaged, even during challenging times.
Moving on, Lou and Mr. Nazem talk about Nomad Health’s Healthcare Heroes Program, which was launched in March 2020 during the COVID-19 pandemic. The program aimed to support frontline healthcare workers by providing full pay, access to testing, and protective equipment.
Alexi highlights that the decision to implement the program was driven by the recognition of healthcare workers as heroes and the desire to alleviate their worries about work and finances. He emphasizes Nomad Health’s commitment to caring for its providers and doing everything possible to support them.
On that note, Lou highlights the shift towards a more holistic approach in healthcare, where taking care of healthcare providers is seen as integral to delivering quality patient care. Alexi affirms the importance of focusing on the well-being of clinicians, acknowledging that the last few years have highlighted the critical role of healthcare workers and the need to address their stress and burnout.
Additionally, he mentions that Nomad Health was founded by clinicians for clinicians, with a clinician-centric approach that aims to empower healthcare providers to focus on their core expertise. The company’s focus on alleviating stress and burnout aligns with its commitment to the well-being of healthcare workers.
In a similar vein, the speakers discuss the issue of burnout in healthcare and the importance of caring for healthcare providers. Alexi acknowledges that burnout was a problem even before the pandemic, as a consequence of administrative burdens and challenges faced by healthcare workers. For Alexi, it is crucial to recognize the impact of burnout on job satisfaction and a clinic’s ability to provide quality care to patients.
Furthermore, he highlights the need to prioritize the well-being of healthcare providers and the significance of understanding the long-term consequences of overworking and neglecting their needs.
While staffing is a core aspect of their business, Alexi mentions that Nomad Health always seeks to advocate for healthcare providers, focusing on creating rewarding work experiences and providing flexibility.
Lou highlights Alexi’s impressive background and qualifications, including his medical degree, MBA, and experience with the 100,000 Lives campaign. While he acknowledges Alexi’s leadership skills and significant impact on healthcare, the latter explains that his achievements were not accomplished alone. It resulted from working with highly motivated teams and creating systems that bring about positive change.
He shares his experience with the 100,000 Lives campaign, which focused on implementing evidence-based practices in hospitals to prevent deaths. This experience reinforced that meaningful change can be achieved by focusing on systemic improvements.
Alexi expresses his excitement about the opportunity to create efficient, scalable systems through Nomad Health that address major challenges in healthcare, reduce burnout, lower costs, and ensure proper staffing in hospitals.
He emphasizes the importance of teamwork, motivation, and the collective goal of making the world a better place through building effective systems.
While Nomad Health’s primary role is staffing healthcare providers, its impact on improving hospital culture and outcomes is indirect but significant, as adequate staffing helps alleviate stressors and contributes to better outcomes.
According to Alexi, the onus of transforming the culture in healthcare systems rests on their leadership. However, at Nomad Health, they endeavor to cultivate a culture that is characterized by compassion, a focus on making a difference, and openness.
The recognition of being a “Most Loved Workplace®” is a testament to their success in creating such a culture.
Finally, Lou praises the positive aspects of Nomad Health’s culture and leadership. The company’s success is driven by individuals who care about the mission and are ambitious in transforming the healthcare industry. He says it’s all about accountability, transparency, and the willingness to learn and tolerate different viewpoints.
Alexi notes that the company values diversity and new perspectives, believing it leads to innovation and fresh ideas. He encourages individuals who align with these values to join Nomad Health and be part of the transformative journey.
Lou and Alexi go into much greater detail throughout this conversation. Thank you for listening!
